Vocabulary

The design lens — Engagement, Relationship, Meaning, Accomplishment. Joy is the outcome, not a pillar.

The platform. Where complex work becomes human again. The place humans gather around meaningful work.

The outcome that emerges from ERMA conditions. Never a feature, screen, metric, or badge.

The smallest concern shape that still supports lifecycle, context, visible next movements, and bounded delegation.

The spine of a concern: its states and possible movements. Not a railway of tasks.

The architectural metaphor. The concern is the centre; everything else orbits around it.

The experience goal. The user keeps moving forward; never forced backwards unless going back creates value.

A soft, contextual next movement that sits in peripheral vision and can be ignored without penalty.

An honest signal of how reliably Whisper can help with a specific bounded job. Not a permission slip and not a global AI score.

Assistance that sits lightly over the work: visible enough to help, quiet enough to ignore, never replacing the human.

Quiet AI at the shoulder; never on a megaphone. Suggest, never command. Fade when not needed.

The authority boundary for Whisper: what it may do unaided, what it may do only when explicitly delegated, and what must always stay human.

The central object of work. Not 'case' — broader. A matter, claim, risk, decision, relationship, complaint, obligation, or investigation.